Please note that all tags are hand stamped, rather than laser engraved. This means that no two tags will be identical. We do our best to get the letters evenly spaced, but there will be a uniqueness to each and every tag.
Copper, brass, and aluminum will tarnish over time, it is inevitable. This process will occur faster when exposed to rough elements such as rain and dirt. To clean up a tag, you may use a general polishing solution. Another method to keep your tag looking new is to use extra fine steel wool and gently brush it over your tag. This will help to hide any scratches.
When you order a tag, it comes with a black enamel to fill in the lettering and numbering. If your dog loves a good adventure (swimming in the lake or playing in the snow), that enamel may wear away over time. No worries! You can take a fine tipped Sharpie and color in the lettering again.
Finally, make sure to always clip your leash to your dog's collar, NOT the tag's hardware. Attaching the leash to the tag is potentially dangerous and if your dog were to pull very hard, the key ring may break open. The collar has a spot for your leash, so please use that instead!
Tags are made to order and are custom for each dog. Please double check the spelling and phone number you put in. There will be no re-makes for an error on your end. If we make a mistake, please contact us within one week of receiving your order and we will discuss the issues individually.