All tags are hand stamped, rather than laser engraved. This means that no two tags will be identical. We do our best to get the letters evenly spaced, but there will be a uniqueness to each and every tag.
Copper, brass, and aluminum will tarnish over time, it is inevitable. This process will occur faster when exposed to rough elements such as rain and dirt. To clean up a tag, use a general polishing solution. We use a natural polish on each tag before it is shipped out to help prevent corrosion longer, but again, all metal will rust over time.
When you order a tag, it comes with black enamel in the lettering which may wear over time. No worries! You can take a fine tipped Sharpie and color in the lettering, then wipe away the extra with a polishing cloth.
Finally, make sure to always clip your leash to your dog's collar, NOT the tag's hardware. Attaching the leash to the tag is potentially dangerous and if your dog were to pull very hard, the key ring may break open. Collars have a spot for your leash, so please use that instead!
Tags are custom made to order for each dog and could take up to two weeks to be shipped out. Please double check the spelling and phone number you put in. There will be no re-makes for an error on your end. If we make a mistake, please contact us within one week of receiving your order and we will discuss the issues individually.
Special requests? Just send us an email!